Wednesday, September 4, 2013

Magic Hair Company?? Never Again....

 Magic Hair Company

So... I always wanted to try virgin hair and had been doing a lot of research and watching reviews since last year. There were so many companies such as Princesshairshop.com, Rebellechicextension.com even Aliexpress.com ... Urghh, but I eventually settled on MagicHairCompany.com  Well... Seems as if I should not have done that.

I decided to try the clips ins first and then if I liked them I would proceed to purchasing wefted hair that would be installed as weave. The company had a discount going on and it wasn't working so I emailed them telling them what exactly I wanted, color and length and they created an invoice. Upon receiving the invoice paid through paypal- The order was a total of $154.76US which is 435.27XD my currency which is a lot for someone who just started working and for not much.

Well I am highly disappointed. It appears as if they took no consideration into my order. First off I received the wrong color. The colour I received was more of a #2 not #1b. The thing was so BROWN that it couldnt be blended in my hair in no shape or form. Here a look and see ..

Urghhh!

What did I do you ask? I decided to contact the company because this was a major oversight. They first told me to send it back so they could exchange but that wasn't possible for me. I had it sent to my sister who was on vacation who then brought it home for me. I did this in efforts to escape pay $500+ (my currency) to customs since I would be importing. They seemed to have understood but I must have be wrong because "out of the blue" I stopped receiving emails from them. I waited a week and then prompted to email them again asking what's going on and why there was no reply to my email. The person said "Not sure why you feel we arent communicating with you I see a reply to all of your messages" When that certainly wast true! They HAD stop replying to my emails and if I never sent another there would not have been a reply.

When the communication started again she said that they wanted to send me a #2 closure but I didnt want that. Now after I replied to that email.. they have once again stopped replying to my email. So I am wondering why MHC is is not treating me as a customer so well? As someone who was anticipating their products after all the good things I heard from youtubers like ULOVEMEGZ. I mean not even like $10 back or 10% discount code on next purchase..nothing!.

I'm never buying anything from that site again as they have left a bad taste in my mouth. I am just annoyed right now. Afterall I paid my money and I should have gotten what I asked for and then to add no appropriate compensation was given. Now I just have to try to dye the clip ins to the color of my hair as accurately as possible but this means paying someone to do all this as I own no dye of my own. Smh...

Rating: 2/5 stars


Chloe<3


4 comments:

  1. I'm sorry that happened to you. I am also weary of hair sites. Maybe you can rinse the hair to a darker color for a cheaper alternative?

    lengthylovelylocks.blogspot.com

    ReplyDelete
    Replies
    1. Yh I tried that. But I just don't like them. It dyed black perfectly but just the way they handled the situation I just cant find myself wearing them. That's just how I am. I'm selling. Interested? or no anybdy who would be? :0

      Delete
  2. I recently purchased a closure from magichaircompany.com as well and am extremely dissatisfied with their customer service. The closure I recieved was poorly sewn together not to mention the quality of the hair was completely shitty. When I called enraged about the hair, the lady I spoke with assured me I could recieve a full refund so I returned it right away. Howevr, the address on the invoice had changed and they did not update me with the current address. The hair was then sent back to my house and they wont answer any of my calls or respond to emails. This site is a complete rip off! DO NOT PURCHASE HAIR FROM MAGICHAIRCOMPANY.COM

    ReplyDelete
    Replies
    1. Wow, sorry for the late response. But u sound like you have had a worse experience then I did. Are we just the unlucky few that were treated badly by MHC?

      Delete